Seeking Bilingual Virtual Assistant Agency (Healthcare / Chiropractic
Fully Remote - US
Seeking Bilingual Virtual Assistant Agency (Healthcare / Chiropractic
Full Time • Fully Remote - US
Artisan Chiropractic Clinic is seeking a professional Virtual Assistant Agency to provide ongoing bilingual (English/Spanish) administrative and patient communication support for our multi-location chiropractic practice in the DMV area.
This is a remote partnership opportunity for an agency capable of staffing coverage during our operating hours.
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Required Coverage
• Monday – Friday: 8:00 AM – 7:00 PM (Eastern Time)
• Saturday: 8:00 AM – 1:30 PM (Eastern Time)
Agency staff may operate from any time zone, provided quality coverage aligns with Eastern Time.
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Required Qualifications (Non-Negotiable)
• Agency must provide bilingual English & Spanish-speaking virtual assistants
• Strong verbal communication skills
• Experience in healthcare, medical scheduling, or chiropractic offices preferred
• Ability to handle high call volumes professionally
• Familiarity with HIPAA-compliant communication practices
• Experience using EHR systems (ChiroTouch preferred; training provided)
• Ability to generate daily/weekly activity reports
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Scope of Responsibilities
Agency-provided VAs will be responsible for:
• Answering inbound calls for multiple clinic locations
• Scheduling patients (health insurance, personal injury, cash patients)
• Understanding deductibles and copays (training provided)
• Managing and updating appointment calendars
• Calling patients from “floating lists” to schedule appointments
• Responding to text messages
• Communicating urgent updates to clinic offices (e.g., late arrivals)
• Documenting all communication accurately in ChiroTouch
• Providing regular reporting on:
• Calls handled
• Appointments scheduled
• Follow-up outcomes
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What We’re Looking For in an Agency Partner
• Structured staffing and backup coverage
• Consistent quality control processes
• Clear management structure
• Ongoing communication with clinic leadership
• Scalable support as we grow
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To Apply
Please provide:
• Agency overview
• Location(s) of staff
• Experience in healthcare support
• Pricing structure (hourly or monthly retainer)
• Staffing model (dedicated VA vs pooled team)
• References (if available)
This is a remote position.
Compensation: $7.00 - $10.00 per hour
About Us
The Artisan Chiropractic team we offer comprehensive chiropractic and physical therapy care to patients with back pain, neck pain, joint pain, shoulder pain, migraines and headaches, sciatica, and whiplash injuries. Located at the heart of the DMV at Hyattsville, Our doctors and staff take a “Hands-on approach” to patient care. We treat each patient as individuals with unique and different concerns and needs.
At Artisan Chiropractic Clinic, the team’s mission is to serve patients with the highest quality of care possible. Our treatments and strategies incorporate hands-on techniques, rehabilitation procedures, and state-of-the-art physiotherapy, and physician-grade mineral supplements and vitamins to help patients get out of pain and function optimally. The team cares for patients with acute pain, motor vehicle collision injuries, sports injuries, chronic pain, and work injuries. We also address all aspects of our patients’ health to ensure our patients reach their full potential in healing and overall well-being.
At Artisan Chiro Clinic, we are bilingual, fluent in English and Spanish, and offer a comfortable and relaxing environment for consultations and care. Our team members are experienced and pride ourselves on excellent customer service. We ensure our patients are treated right from the beginning of treatment to the end of treatment with effective results.
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